ALL SERVICES ARE OPEN
Message to Our Community 1.12.2020
DR. CATHERINE “MINDY” CHUA, DO, FAAFP, FMNM, CPE
Chief Medical Officer & Davis Health System Incident Commander
When we issued our notice to the community on Friday, January 8, we received good feedback and questions.
We want to clarify some important points.
Is it safe to come to my doctor’s appointment?
A strict screening process to our outpatient care area, coupled with the intensive disinfecting and sanitizing practices ensures a safe visit for you at our doctor’s offices and lab, radiology, and pharmacy outpatient care services. By screening each guest at our Main Entrance, we do not allow persons who are symptomatic access to these “clean” outpatient areas.
If you require treatment for a chronic condition, have a pediatric well-check, a routine cancer screening, a lab or radiology procedure, pain management appointment, surgical follow-up, or any scheduled appointment with a family provider or specialist do not cancel or reschedule your appointment.
Our sickest patients are in the inpatient units. These units are physically located away from our outpatient care areas, and pose no threat of cross-contamination.
Should I cancel my surgery?
It is not necessary to cancel scheduled surgical procedures. As stated previously, the only reason a non-emergent surgery could be rescheduled is if an inpatient surge would require the use of those patient beds or a reassignment of nursing staff. In this instance, a Davis Medical Center representative will call you. We are making every effort to ensure that this happens only in very rare occasions.
Surgical procedures including orthopedic, urological, gynecological/obstetric, and general surgery are operating normally. Surgical care is provided in highly sterile environments (they have done this long before COVID), so all levels of patient care, from pre-operative to surgery to recovery, are completely safe.
If you have concerns about a scheduled surgery, please discuss them with your physician or call a DMC pre-admissions nurse at 304.637.3660.
Is the Emergency Department open?
The Emergency Department never closes – ever. It is open 24/7, 365 days.
What happens if there is an emergency?
Our Emergency Department (ED) is handling the same level of trauma and emergencies as we always do. Because of our clinical affiliation with WVU Medicine, we have immediate access to the state’s most advanced high-level trauma care.
Serious symptoms can be a sign of a potentially fatal health event, so please DO NOT delay lifesaving care.
Is it safe to come to the Emergency Department?
Again, our emergency department is disinfected and sanitized more intensively and more frequently than other businesses, buildings, and shopping centers. We take every intensive protective measure possible to be sure our patients and staff are safe. We are very strict on mask and social distance compliance by patients and staff.
Is Davis Medical Center still at capacity?
As noted in the January 8 update, the level of inpatient capacity will fluctuate daily dependent upon the number of admissions and discharges that occur. The capability to receive and/or transfer patients to and from other hospitals is monitored daily. For instance, we were able to accommodate a patient from a neighboring hospital over the weekend. West Virginia hospitals are closely aligned and working together to help patients throughout the state.
THANK YOU TO THE PROVIDERS, NURSES AND ALL DAVIS HEALTH SYSTEM STAFF.
Thank you to our community for doing the right things, and embracing the opportunity to be part of the solution.
BE SAFE AND BE WELL.
Davis Medical Center Facilities & Services
ALL SERVICES ARE OPEN
Pain Management Clinic
Speech and Swallowing Center
11-bed Day Surgery Unit
Inpatient Physical Therapy
Clinical Decision Unit
24-Private Med/Surg Beds
30-Bed Medical/Surgical Unit
DMC VISITATION POLICY
VISITORS AT DAVIS MEDICAL CENTER
Davis Medical Center has implemented visitation restrictions to their inpatient care settings. Outpatient services still allow one healthy visitor per patient.
“We’re making these changes proactively,” said Dr. Catherine “Mindy” Chua DO, FAAFP, FMNM, CPE, Davis Health System Chief Medical Officer. “As county COVID cases continue to rise, we are adjusting policies to maintain a clean, safe environment for patients and our staff.”
• The Intensive Care Unit (ICU), Clinical Decision Unit (CDU), Inpatient Med Surge (North 2), and Laurel Place will allow no patient visitation at this time. In the event of an extenuating circumstance, special provisions will be made with a spouse or immediate family.
• Emergency Department patients are allowed one person to accompany them. They must wear a mask, and remain with the patient at all times. Other visitors must remain in the vehicle. Compassionate care exceptions may be made on a case-by-case basis.
“The change to our inpatient areas permits us to create a lower risk of disease spread or infection, among our most at-risk population,” added Chua.
• Family practice and specialty clinics and lab and radiology services are operating normally. Patients are permitted one healthy visitor in these areas and face coverings are mandatory.
• In the Family Birthing Center, expectant mothers, and their support persons are allowed before, during, and after delivery of the baby. No other family members will be permitted at this time.
Visitation rules are enforced for the protection of guests, patients, and staff, and are subject to change in response to future COVID activity. Additional instructions include:
• All visitors will wear a mask throughout their entire stay. Masks will be available for those who do not have their own.
• All visitors will practice proper hand hygiene.
• Visitors must be age 18 or older.
In addition, patients may come into the building for prescription services at Health Center Pharmacy. Health Center also offers the convenience of curbside pickup by calling 304.636.6767, and FREE delivery in Randolph County.