Questions Our Patients Are Asking:

What symptoms do I need to look for?   The most common symptoms of the novel coronavirus are fever, cough, shortness of breath and breathing difficulties.  Contact your primary care physician if you experience these symptoms and meet the criteria for exposure as determined by the CDC.  Public health authorities will determine if you should be tested.


What do I need to do?  If you have mild symptoms, please stay home, isolate yourself from people and pets for 14 days, and call your doctor’s office for symptomatic treatment.


When do I need to see a doctor?  If you have fever, cough and shortness of breath or if you would rate your symptoms as moderate to severe, you should seek treatment.


What do I do if I need treatment?  Call the treatment center that you are planning to visit and let them know your name, estimated time of arrival, symptoms, and that you may have been exposed to COVID-19.   Put on a mask immediately upon entering the facility and touch as little as you can as you are moved into a room.


Does Davis Health System have test kits? Yes, Davis Medical Center has test kits. We will systematically test patients first for flu, if your flu is negative, and you meet the specific criteria defined by the CDC, we will test for COVID-19.   We are following this method to reduce the COVID-19 testing burden.  We are actively lobbying the US government to improve the distribution of testing media so that we may move forward with widespread testing in WV.


How long does it take to get the results once you are tested? The flu test takes approximately 15 minutes, The COVID-19 test may take a week or longer to to come back.   If either the flu test or viral panel are positive, the testing process ends.  For those receiving the COVID-19 test, we will release patients back to home if they are well enough to manage at home, and will give them information on isolation until the COVID-19 testing result comes back.


How long does it take to recover from the virus once contracted? Recovery time depends on underlying conditions, but CDC is recommending that patients who have been diagnosed remain isolated for 14 days.


What do you feel are some of the most important prevention tips? Wash your hands often and do not touch your face.  Practice social isolation.  Do not gather in groups of 10 or more and try to limit exposures to anyone outside of immediate family.

When will Coronavirus testing be available outside of the CDC? Several labs in the US are now testing for COVID-19.  Unfortunately, there is currently a shortage of the testing media and it may be three weeks or more before we have the ability to do global testing.

If you do get the virus and recover from it, can you catch it again? That is a good question - this is a new form of the coronavirus, so it is always difficult to predict, but if we go by what we know from other forms of coronavirus, it would be unlikely at least within a short amount of time because your body will have developed antibodies to the virus.


Is there anything we should buy to have on hand in case of a quarantine or state wide shutdown? The CDC is recommending that you have two weeks’ worth of food and medication on hand.


Do antibiotics help the virus or since it is a virus it has to run its course? Antibiotics do not help this virus. It is, like influenza, something that must run its course.


Can you be a "carrier" of the virus?    Some people who are exposed will have very mild cold type symptoms, and will not realize that they actually have the virus. Anyone who has been exposed should remain in isolation.


How many cases have there been in WV?   Please check the CDC website for this information as it changes often.


For other questions, please call the WV Department of Health COVID-19 Hotline 1-800-887-4304

If you have questions related to COVID-19, please use the state hotline – 1.800-887-4304.

If you are presenting with symptoms of fever, cough, and shortness of breath, please call ahead - 304.630.3088.

If you have general hospital related questions, please use our local number of 304.636.3300.

This is for general Q & A. We will not give out medical advice via this inquiry submission.
Completed Q&A's will be made available to view here.

Self-Quarantined?  Download the self monitoring symptom log below!

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